Cloud Support Engineer

We are looking for a **Cloud Support Engineer** to join our team and work together with our other team members on our enterprise customer projects. This is a well\-paid remote role that you can do from anywhere. **Responsibilities** * Assist in maintaining our cloud infrastructure under supervision. * Learn Kubernetes fundamentals and AWS services. * Help implement and maintain CI/CD pipelines. * Maintain an open\-source SIEM Infrastructure. * Operate a small SOC service. * Monitor and respond to security alerts and events. * Follow incident response procedures. * Document security findings and maintain compliance requirements. * Stay up to date with new emerging threats and vulnerabilities. * Be available for 24/7 on\-call rotation to respond to critical security incidents, though call volume is expected not to be frequent. * Assist with routine monitoring and alerting tasks. * Respond quickly to security incidents and alerts, with target response time under 30 minutes for critical issues. **Your profile** * 1\-3 years of experience with cloud infrastructure (AWS preferred). * 1\-3 years of experience with Terraform. * Understanding of security concepts for infrastructure and networks. * Willingness to learn Kubernetes and container technologies. * Monitor and analyze security alerts from multiple sources including SIEM, EDR, and cloud security tools. * Perform incident triage, investigation, and response according to established procedures. * Assist with managing and optimizing SIEM rules, alerts, and dashboards. * Help create and maintain security documentation, playbooks, and incident response procedures. * Basic knowledge of Linux and Windows Server operating systems. * Strong desire to learn about threat modeling and threat identification techniques. * Excellent English – written and verbal. * Service\-oriented and customer\-centric mindset. * Ability to follow established processes. **Nice to have:** * BSc or MSc in any relevant IT field. * Basic scripting knowledge (Python, Shell Script, PowerShell). * Interest in pursuing security certifications (e.g., Security\+ certification). * Familiarity with basic security concepts and tools. * Knowledge of security frameworks and standards (ISO 27001, NIST, CIS). * Basic understanding of cloud security principles. * Eagerness to learn about threat hunting techniques. If this role excites you, but you are worried that you don't fit all the requirements, please send your application anyway. We would love to get in touch