Software Engineer

**Platform Backend Software Engineer** ====================================== *São Paulo or Porto Alegre, Brazil* **Who We Are** -------------- Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award\-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting\-edge technology, agile thinking, and a people\-first culture. With a global team across North America, South America, Central America, Europe, and APAC, we offer end\-to\-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data \& AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA \& Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in\-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi\-billion\-dollar parent company. An integral segment of our company is Fuel iX, **TELUS Digital's** proprietary generative AI engine. Fuel iX empowers businesses to transition their generative AI initiatives from concept to operational reality quickly, securely, and responsibly. This powerful tool enhances **TELUS Digital’s** ability to create and implement solutions that not only elevate customer engagement but also address complex business challenges. **The Fuel iX Platform** team is responsible for the foundational architecture that supports all Fuel iX product applications. Their primary focus areas include authentication, access control, metering and entitlements, compliance, data management, and insights. The team’s current strategic themes center on enhancing operational efficiency, improving developer productivity, and better empowering Fuel iX Products. **Location and Flexibility** ---------------------------- This is a hybrid role. This model requires the ability to work in a hybrid mode from one of our offices in **São Paulo** (2 times/ week or 8 days/ month) or **Porto Alegre** (3 times/ week or 12 days/ month). Our WFN culture is designed to foster in\-person innovation, collaboration, and connection with team members local and visiting from other global offices. **Responsibilities** -------------------- * Help to implement the best practices around accessibility and modern web trends. * Help to setup and use of CI/CD tools to enhance deployment pipelines. * Develop and maintain high\-performance, secure, and scalable software applications using cutting\-edge technologies. * Collaborate with product managers and other stakeholders to understand requirements * Navigate difficult conversations by providing constructive feedback to teams * Identify obstacles to ensure quality, improve our user experience and how we build tests * Be self\-aware of limitations, yet curious to learn new solutions while being receptive to constructive feedback from teammates **Qualifications** ------------------ * 3\+ years of relevant web development experience writing high\-quality code from scratch. * Demonstrated proficiency in Python and/or TypeScript * Experience implementing web security standards in development. * Experience with cloud platforms, micro services and serverless architecture * Proficient in managing delivery, testing, and release management. * Strong interpersonal skills, open\-mindedness, and a knack for giving and receiving constructive feedback. * Proficient in communicating and writing in English **Bonus Points:** ----------------- * Extensive experience building automated test suites and using granular debugging tools. * Practical understanding of back\-end code, databases (SQL and NoSQL), security, and APIs. * Familiarity with CI/CD tools like Jenkins, CircleCI, etc., and experience setting up deployment pipelines. * Familiarity with Vercel * FastAPI, Node.js/Deno.js and Next.js is a plus * GCP, Apigee and infrastructure proficiency is a plus * Familiarity with Firebase and Firestore **Equal Opportunity Employer** ------------------------------ *At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.* We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our Privacy Policy.