Senior Data Support Engineer

REFERRAL BONUS $1000 WELCOME BONUS $1000 Brazil, Colombia, Ukraine **Work type:** Office/Remote **Technical Level:** Senior **Job Category:** Software Development **Project:** Largest student transportation provider N\-iX is looking for a passionate, skilled and motivated Senior Data Support Engineer to join the team. Our customer is the leading school transportation solutions provider in North America. Every day, the company complete 5 million student journeys, moving more passengers than all U.S. airlines combined and delivers reliable, quality services including full\-service transportation and management, special\-needs transportation, route optimization and scheduling, maintenance, and charter services for 1,100 school district contracts. N\-iX is building cooperation with the client through several projects of different sizes and durations. Currently, the account contains around 10 projects in different stages and keeps actively growing. **Responsibilities:** **Support services include:** Insights BI queue monitoring in ServiceNow and ticket resolution Provide support in production environments in all data and analytics environments Plan, test, and implement server upgrades, maintenance fixes, and vendor\-supplied patches Create, handle, and monitor all data and analytics pipelines; resolve all pipeline failure Build, update, and run scripts in all Data Transformation tooling; troubleshoot, diagnose, and fix errors related to data ingestion Oversee development and modification efforts in all Client’s warehouse environments Install, configure, and provide support after implementation **Resource Qualifications:** Resources assigned to the Managed Services Team will be proficient in the support of cloud data and analytics technologies within the AWS, Azure, Snowflake, and Databricks technology suites. **Requirements:** Upper\-intermediate English written and verbal communication skills Experience with CI/CD pipelines monitoring (T1\) and fixing (T2\) Experience in the support of cloud data and analytics technologies within the AWS, Snowflake, and Databricks technology suites Good knowledge of Data Warehouse concepts Strong SQL skills Good Python skills Perfect troubleshooting skills Readiness to communicate with end users in an effective and efficient manner **Nice to have:** Experience with Spark Experience using the ServiceDesk would be a plus Experience working with Azure services would be a plus Experience building and maintaining DBT pipelines is a plus **We offer\*:** Flexible working format \- remote, office\-based or flexible A competitive salary and good compensation package Personalized career growth Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more) Active tech communities with regular knowledge sharing Education reimbursement Memorable anniversary presents Corporate events and team buildings Other location\-specific benefits * not applicable for freelancers