Manual QA Engineer (Middle) ID51808

AgileEngine is an Inc. 5000 company that creates award\-winning software for Fortune 500 brands and trailblazing startups across 17\+ industries. We rank among the leaders in areas like application development and AI/ML, and our people\-first culture has earned us multiple Best Place to Work awards. **WHY JOIN US** If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! **ABOUT THE ROLE** **We are looking for a Manual QA Engineer** to ensure the quality and reliability of web applications and AI\-driven features in an Agile environment. This role is critical in validating user experiences, APIs, and LLM\-powered functionality, safeguarding accuracy, compliance, and performance across releases. You’ll collaborate closely with engineering to strengthen testing practices, contribute to CI/CD quality gates, and elevate standards in both traditional and AI\-focused QA processes. **WHAT YOU WILL DO** \- Perform manual testing of web applications to identify bugs, glitches, and inconsistencies; \- Develop, maintain, and execute detailed manual test cases based on product requirements and specifications; \- Perform thorough cross\-browser UI testing to ensure consistent behavior across Chrome, Firefox, Safari, Edge, etc.; \- Validate AI\-generated test cases, summaries, and recommendations produced by integrated LLMs to ensure accuracy, completeness, and alignment with project requirements; \- Design and execute test scenarios to verify AI behavior, including prompt–response consistency, contextual relevance, and deterministic vs. non\-deterministic outputs; \- Evaluate AI model quality using defined acceptance metrics (precision, recall, hallucination rate, duplication rate); \- Conduct manual API testing to validate request/response accuracy, error handling, and integration; \- Use TestRail to create, manage, and track test plans, test cases, and test execution results; \- Use Jenkins CI/CD pipelines; \- Report and document defects clearly using the bug tracking system (JIRA); \- Participate in daily stand\-ups, sprint planning, and other Agile team meetings; \- Review user stories and acceptance criteria to understand the scope of testing; \- Estimate own tasks, report on risks to the team lead; \- Collaborate with developers and other QA team members to reproduce issues and verify fixes; \- Maintain and update test documentation as needed. **MUST HAVES** \- **2\+ years of experience with manual testing** ; \- Basic understanding of methodologies and SDLC and STLC (Software Development and Testing Life Cycle) models; \- Knowledge of Testing and Quality Assurance Processes; \- Strong experience with Test Design activities to cover a set of product requirements; \- Knowledge of Test Design techniques; \- Knowledge of testing methodologies; \- Defect analysis skills and the ability to write detailed and useful defect reports with expected defect\-fixing outcomes; \- Experience with **Postman** (API testing) and Browser developer tools; \- Experience with **UI testing;** \- Understanding of **LLM evaluation principles,** including prompt engineering, output validation, and model fine\-tuning cycles; \- Familiarity with AI/ML concepts, APIs, and frameworks (e.g., **OpenAI API, Azure OpenAI, LangChain** ); \- Knowledge of data protection and compliance standards for **AI systems** (GDPR, zero\-data retention, PII anonymization); \- Experience with **TestRail** as a Test Management system (as a user, test execution is required); \- Basic understanding of CI/CD process; \- **Upper\-intermediate English level** . **NICE TO HAVES** \- Experience with SSO testing; \- Experience in Performance or Load. **PERKS AND BENEFITS** \- **Professional growth:** Mentorship, TechTalks, and personalized growth roadmaps. \- **Competitive compensation:** USD\-based pay with education, fitness, and team activity budgets. \- **Exciting projects:** Modern solutions with Fortune 500 and top product companies. \- **Flextime:** Flexible schedule with remote and office options. **Meet Our Recruitment Process** It includes main stages: Application → Coding Challenge → Video Interview → Technical Interview or Interview with the Hiring Manager(s). Each step helps us understand your skills and overall fit. If it’s a match, you’ll receive an offer.