IAM Operation Engineer II

**About the role and team** As an IAM Operations Engineer, you'll support the day\-to\-day identity and access management ecosystem, ensuring secure, compliant, and efficient access across enterprise platforms. You'll focus on operational excellence through automation, AI\-driven workflows, and bot\-based process improvements, partnering closely with Security, IT, and Compliance teams to deliver scalable identity services. **What you'll do*** Administer and maintain enterprise IAM platforms including Okta, Active Directory, Azure AD, and SailPoint IIQ to ensure global availability and security. * Build and maintain automation scripts and bot flows using Python or PowerShell to streamline the user lifecycle, from seamless onboarding to secure de\-provisioning. * Integrate IAM workflows with AI\-powered chatbots and RPA frameworks to enable self\-service access, reducing manual intervention and improving response times. * Leverage AI/ML\-based insights to detect identity anomalies, enforce the principle of least privilege, and strengthen our Zero Trust architecture. * Monitor system health and operational metrics using dashboards in Tableau or Jira to proactively identify and resolve bottlenecks before they impact the business. * Collaborate cross\-functionally with Security, IT, and Compliance teams to implement automated incident response playbooks that remediate IAM issues at scale. **Basic Qualifications*** Bachelor's degree in Computer Science, Information Security, or a related field; * 6\+ years of experience in Identity and Access Management (IAM) operations or IT security administration. * Hands\-on experience with Okta, Active Directory, and Azure AD administration. * Proficiency in Python, PowerShell, or Java scripting for process automation. * Experience with Terraform or similar Infrastructure\-as\-Code (IaC) principles for IAM deployment. * Working knowledge of authentication and authorization protocols including SAML, OAuth, OIDC, and LDAP. **Preferred Qualifications*** Hands\-on exposure to AI/ML models, RPA, or bot frameworks specifically for security or chat\-based workflows. * Experience integrating IAM platforms with security monitoring tools like SIEM or SOAR for automated threat response. * Deep understanding of Zero Trust Architecture (ZTA) and implementing Least Privilege Access (LPA) at scale. * Familiarity with compliance frameworks such as SOX, GDPR, or ISO 27001 in a global enterprise environment.