Senior Site Reliability Engineer (Linux, Kubernetes, Go & Python)

Red Hat is seeking a Senior Site Reliability Engineer (SRE) to develop, scale, and operate our OpenShift managed cloud services. OpenShift is Red Hat’s enterprise Kubernetes distribution. As an SRE you will contribute to running OpenShift at scale by enabling customer self\-service, making our monitoring system more sustainable, and eliminating work through automation. At Red Hat, our commitment to open source innovation extends beyond our products \- it’s embedded in how we work and grow. Red Hatters embrace change – especially in our fast\-moving technological landscape – and have a strong growth mindset. That's why we encourage our teams to proactively, thoughtfully, and ethically use AI to simplify their workflows, cut complexity, and boost efficiency. This empowers our associates to focus on higher\-impact work, creating smart, more innovative solutions that solve our customers' most pressing challenges. On the SRE team, you will have the opportunity to influence the complex challenges of scale which are unique to Red Hat managed cloud services, while using your skills in coding, operations, and large\-scale distributed system design. Red Hat relies on teamwork and openness for its success. We are a global team and strive to cultivate a transparent environment that makes room for different voices. We learn from our failures in a blameless environment to support the continuous improvement of the team. At Red Hat, your individual contributions have more visibility than most large companies, and visibility means career opportunities and growth. **What You Will Do** The day\-to\-day responsibilities of an SRE involve working with live systems and coding automation. As an SRE you will be expected to: * Contribute code to increase the scalability and reliability of the service * Contribute software tests and participate in peer review to increase the quality of our codebase * Help and develop peers’ capabilities through knowledge sharing, mentoring, and collaboration * Participate in a regular on\-call schedule, including occasional paid weekends and holidays * Practice sustainable incident response and blameless postmortems * Resolve customer issues escalated from the Red Hat Global Support team * Work within a small agile team to develop and improve SRE software, support your peers, plan and self\-improve * Collaborate with cross\-functional teams to identify opportunities for AI integration within the software development lifecycle, driving continuous improvement and innovation in engineering practices; share use cases for successful experiments with stakeholders for broader use. **What You Will Bring** * A bachelor's degree in Computer Science or a related technical field involving software or systems engineering is required. However, hands\-on experience that demonstrates your ability and interest in Site Reliability Engineering are valuable to us, and may be considered in lieu of degree requirements. * 3\+ years of experience programming with at least one object\-oriented language; Golang AND Python. * 5\+ years of experience managing Linux servers running Red Hat Enterprise Linux (RHEL), CentOS, or Fedora hosted at a cloud provider such as Amazon Web Services (AWS), Google Compute Engine (GCE), or Microsoft Azure * 1\+ year(s) of experience with Kubernetes is a MUST * 3\+ years of experience with enterprise configuration management software like Ansible by Red Hat, Puppet, or Chef * 2\+ years of experience delivering a hosted service * 3\+ years of experience with enterprise systems monitoring; knowledge of Prometheus is a plus * 1\+ year(s) of experience with docker\-based containers is a plus * Demonstrated ability to quickly and accurately troubleshoot system issues * Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP * Solid communications skills and experience working directly with and presenting to customers **About Red Hat** Red Hat is the world’s leading provider of enterprise open source software solutions, using a community\-powered approach to deliver high\-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40\+ countries, our associates work flexibly across work environments, from in\-office, to office\-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. **Inclusion at Red Hat** Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. **Equal Opportunity Policy (EEO)** Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application\-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.